Newly remodelled and a decent size room with views overlooking the laguna, good offer. Magnificent and gorgeous location, just walking distance from everywhere. Amazing pool, parking outside.

Hair in the room.

When we visit Bang Tao Beach, like staying here. The a la carte breakfast is astonishing with Bodega and bacon, for instance. The venue has good location to go to they did organise transport.

Recently refurbished unit with balloons. The location good and gorgeous by the laguna.

The rooms were extremely pleasant and nicely furnished as for me, with terrace. It was in a beautiful location so close to the local markets as well as numerous beach front restaurants. I appreciated hot beverages at Albatross Cafe.

Fab location, and meals were high quality!!!

The room itself was well-maintained and had unforgettable views of the sunset. Location: the hotel was not far from a convenience store, retail shops and restaurants and the restaurant and The Market Place.

We had wonderful experience here, no reason to complain!

The hotel's position was marvellous, to visit outside the Laguna area. Bar Xana Beach Club located 2 km away was a nice surprise...

Great location - just a walk down to everywhere we needed. The airport was 25 km away. Our room was luxurious and tidy with a beautiful sunset view and the a la carte breakfast offered has a wide range of dishes.

We had updated, a decent size room with balcony, a beautiful view and fruits.

Super location on a daily basis in the beachfront area in a lovely area. Very tasty and good breakfast for everyone's taste for the start of the day: )

Beautiful and lovely location in Bang Tao Beach, not far from being over the lagoon and the beach club and the restaurants and around the pools. Well furnished and brand-new room with breathtaking views of the sunset.

The location of the resort is ideal, as it offers easy access to nearby eateries and shops, providing guests with a variety of dining experiences. the resort is surrounded by beautiful views, with the sea in front and Laguna Phuket at all sides, creating a tranquil and picturesque atmosphere. The rooms are spacious, clean, and offer stunning views of the lake, making for a memorable stay. The breakfast buffet is extensive, with live cooking stations for omelets and noodles, ensuring a satisfying start to the day.

Huge and complete resort in all aspects. One of the best I have seen.

There is no transfer to and from the hotel from airport or anywhere, and the only way to move around the island are taxis which cost 5 times than those in Bangkok! Do rent a car if you move once every day including airport and you have some kind of experience in driving left side. From the moment you step out of the hotel you have to pay minimum 1000 Bah for transportation (two way), and this is how much a small car costs per day. Pool hours are also very limited. They informed us that pool closes at 17.00, however, we saw people swimming after 18.00 so I don’t know if we were wrongly informed or what. In any case, 17.00 is to early! Restaurants are rather expensive for Thailand.

the villa was beautiful and very spacious, luxuriously beautiful domain

no washing machine available (as in other accommodations) no dishcloth available for dishwashing in the villa, staff came several times to make beds / light candles /maintain the garden /.... which in turn held back privacy.

The hotel is directly on a beautiful beach, offering stunning views of the lagoon from the rooms. The rooms are spacious and well-equipped, with double beds and comfortable lounge chairs. The attention to detail is evident, with small touches that enhance the overall experience. The staff is friendly and attentive, providing excellent service throughout our stay.

All was satisfactory.

Loved the resort and the close proximity to the beach and local beachfront restaurants/bars/market stalls and of course the fabulous massage area was good value. Also liked being able to jump on a boat/shuttle bus to other hotels within the Laguna.

Where do I start, we decided to treat ourselves and book a Luxury pool access room which didn't come cheap as well as another room on the floor above for our son. Imagine our disappointment when from the first night people were drinking and smoking in the pool right outside our balcony, making lots of noise, even families with young children swimming at 11pm at night. We complained to reception 3 times before anything was done. Next morning got a 7.30 am wake up call to check out, not happy! After a few rowdy nights of people in the pool till late things quietened down. Sadly this didn't last when the wedding party from hell arrived and we were woken early hours by someone on our balcony who was very drunk, urinating into the plants we yelled at them to go away but they continued playing frisby at 3.30am. Again took 3 phone calls before anyone did anything. Next day it was carnage in the pool area with beer bottles, cigarette butts all over the place and nobody bothered to clear it up. We were extremely disappointed at the lack of security and would not return. We stayed here 7 years ago when Sheraton ran the hotel and never had a problem like this.